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HOW DO I ORDER ONLINE?
  1. Visit our website at ShopBotanistOhio.com, navigate to the Locations & Menus tab at the top of the page, and select the location where you would like to pick up your products.
  2. Under the “Explore Our Menu” section – click “Order Online at IHeartJane.”
  3. Select products to add to your virtual shopping cart. When you are finished adding items, click “View Cart & Checkout”, (or the small shopping cart icon at the top of the page) and proceed to checkout.
  4. Patients who are ordering online for the first time will need to create an account. Returning online shoppers are able to login with an existing account.
    • If you are a registered caregiver and are purchasing on behalf of a patient, please create an account for the patient (with their name and date of birth), rather than yourself. Caregivers are still able to pickup online orders, but this will ensure that the order is placed under the correct patient.
  5. Select your pick up time and review your cart items and the required acknowledgement.
    • The acknowledgement verifies that you are authorized to purchase medical marijuana in Ohio as a patient, or as a caregiver on behalf of the patient identified in the transaction. It also affirms that you have visited an Ohio Botanist location previously.
  6. After reviewing, confirm your pickup reservation and your order will be submitted.
    • You can track the progress of your order from your IHeart Jane account.
    • You will receive a text message to the phone number provided when setting up your account, confirming that your order has been received.
    • You will receive another text message when the order is ready for pickup as well.
    • If there is a problem with the order (out of stock, not enough days available, etc.) – someone from The Botanist will attempt to reach out to you. If they are unable to reach you after multiple attempts, your order may be cancelled. If this is the case, a final text message will be sent notifying you of the cancellation, and your IHeartJane order tracker will show that the order was denied.
    • If you have any additional questions or changes to your order, please contact the dispensary directly.
Price Reductions & Discounts: Veteran & indigent discounts do not calculate in your estimated total from IHeartJane. If you are a part of either of these groups, your correct total reflecting the appropriate discount will be what is told to you when you are at the dispensary, and displayed on your receipt. Additionally, monthly Botanist special price reductions (Pick 5, Pick 10, etc.) will not calculate in your IHeartJane total either. The dispensary will confirm the correct total in person reflecting this price reduction.
**New Patients: Online ordering is not available for first-time Botanist patients. After your first visit, you will be able to place an online order. If you have not been to a Botanist and place an online order, our staff will reach out to you, however if they are unable to get in touch with you, your order may be cancelled.
WHERE DO I PARK?

Location specific parking information can be found on respective location pages.

WHAT DO I NEED TO BRING WITH ME?
  1. Medical Marijuana Card (see the example shown to the right) – this can be brought in either on a smartphone or a printed out paper copy.
  2. Your ID that you registered with to get your Medical Marijuana Card

Optional: First Time Patients Only – Completed Patient Intake Form

Please note: Patients will only receive an electronic card from the Medical Marijuana Control Program. Physical cards will not be mailed.

CAN I BRING MY CARD IN ON MY PHONE OR TABLET?

Yes, your medical marijuana card can be brought in electronically or printed hard-copy.

DO I NEED AN APPOINTMENT?

No you do not, we currently only take walk-ins, but you are welcome to call in advance to check Pharmacist’s availability.

DO I NEED TO FILL OUT ANOTHER PATIENT INTAKE FORM IF I ALREADY DID THAT AT ANOTHER BOTANIST LOCATION?

No, once your information is in our system, it is shared amongst all Ohio Botanist locations. If any of your information changes, please notify the dispensing agent checking you in. You will still need to bring in your medical marijuana card and photo ID with you for every visit.

DO YOU HAVE A MENU?

Our menu changes every day and is location specific, and is available in our waiting room and online. To find our online menus, please see below:

HOW MUCH DOES IT COST?

The prices vary based on quantity, strength, and brand. Our daily menu is available on our website and includes the most up-to-date available products and pricing. Please note that all prices posted on the menu are calculated before the state sales tax and do not include the discounted rates for veteran/indigent patients.

WHAT PRODUCTS DO YOU HAVE?

Our current product offerings include a variety of medical marijuana plant material (also known as flower or bud), including indicas, hybrids, and sativas with a wide range of CBD and THC ratios; in addition to processed products, such as edibles, lotions, capsules, tinctures, and vaporizer cartridges.

Please see our menus below:

DO YOU OFFER ANY DISCOUNTS?

We are only able to offer discounts to registered Veteran or Indigent patients. For information on how to register as veteran or indigent – click here. Patients that are registered with either of these statuses will be eligible for a 25% discount on medical marijuana products.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Currently, the only payment method we accept is cash. For your convenience we do have an ATM in our dispensary.

IS MEDICAL MARIJUANA COVERED BY HEALTH INSURANCE?

Health insurance does not currently cover medical marijuana products or accessories.

HOW MUCH DO I HAVE TO PURCHASE AT ONE TIME?

Plant Material/Flower
The minimum quantity of plant material/flower a patient or caregiver can purchase while visiting a dispensary is 1/10th of an ounce or 2.83 grams, per state regulations. 2.83g of plant material is considered a “whole-day unit”, therefore all plant material must be sold in 2.83g increments (2.83g, 5.66g, 8.49g, etc.). A Botanist dispensing agent can assist you with understanding how much of your 90-day allotment you have available both before and after your transaction.

Processed Products
The minimum quantity to purchase at one time varies by product, however a “whole-day unit” for each type of product is broken down below. A Botanist dispensing agent can assist you with understanding how much of your 90-day allotment you have available both before and after your transaction.

  • Tinctures, Capsules, Edibles and Oil for Oral Administration – up to 110mg THC per whole day unit.
  • Transdermal patches, lotions, creams and ointments for Topical Administration – up to 295mg THC per whole day unit.
  • Concentrates for Vaporization – up to 590mg THC per whole day unit.
WHAT IS THE MOST I CAN PURCHASE?
  • Plant Material/Flower – The maximum quantity of plant material/flower that a patient can have is a 90-day supply, which is at maximum 8 ounces.
  • Tinctures, Capsules, Edibles and Oil for Oral Administration – The maximum quantity of products for oral administration that a patient can have is a 90-day supply, which is at maximum 9.9 grams of THC.
  • Transdermal patches, lotions, creams and ointments for Topical Administration – The maximum quantity of products for topical administration that a patient can have is a 90-day supply, which is at maximum 26.55 grams of THC.
  • Concentrates for Vaporization – The maximum quantity of concentrates for vaporization that a patient can have is a 90-day supply, which is at maximum 53.1 grams of THC.

A Botanist dispensing agent can assist you with understanding how much of the 90-day allotment you have available both before and after your transaction.

HOW OFTEN CAN I COME IN AND PURCHASE PRODUCT?

You are allowed to come in as often as you would like, as long as your 90-day supply has not been reached. Once your 90-day supply limit has been reached, a Botanist dispensing agent will notify you and inform you when your next allotment or refill begins.

HOW DO I CONSUME PLANT MATERIAL?

In Ohio, the only legal way to consume plant material is through vaporizing devices. Vaporizers heat plant material to a point that the cannabinoids are activated, however there is no burning/combustion.

CAN I BRING SOMEONE WITH ME?

Yes, you are able to bring one guest with you as long as they are older than 18. They will be able to accompany you into the lobby and the consultation room, however, they cannot go into the retail room unless they are a registered caregiver with the Medical Marijuana Control Program and present a caregiver card upon entry.

HOW LONG IS MY CARD GOOD FOR?

Your medical marijuana card is good for one full year from the day it was issued. However, just because the card is active, does not mean the physician’s recommendation is. Your recommending physician will make a 90-day recommendation and can specify up to three refills, each for an additional 90 day allotment – for a maximum recommendation of 1 year. When you log into your medical marijuana registry account, you are able to see the number of refills, the date your next allotment or refill begins, the quantity of previous dispensations, days left in your current 90-day supply, etc.

Your first 90-day allotment begins immediately when you activate your card.

I AM A REGISTERED CAREGIVER WITH A CAREGIVER CARD, DO I NEED TO BRING THE PATIENT?

No, once you have your caregiver card you do not need the patient with you to purchase their medication. Please bring your caregiver card and the ID that you registered with.

I’VE NEVER USED MARIJUANA. IS THERE SOMEONE IN THE STORE THAT CAN HELP ME?

Yes. All of our Botanist stores in Ohio are managed by Doctors of Pharmacy with years of experience running large retail pharmacies. Our pharmacists and dispensary agents have gone through extensive training in medical marijuana and are available to consult with you to help you make the right decision for your specific condition and symptoms.

I CAN’T PHYSICALLY GO TO A DISPENSARY – DO YOU DELIVER?

Ohio regulations prohibit the delivery of medical marijuana products. However, the regulations do allow each patient to have two registered caregivers. A caregiver is able to purchase medical marijuana on a patient’s behalf and assist with administering medication. The physician who wrote the patient’s recommendation can also submit a caregiver recommendation. A separate caregiver card will be issued with an associated $25 fee.

I HAVE A MEDICAL MARIJUANA CARD FROM ANOTHER STATE. CAN I USE THIS IN YOUR DISPENSARY?

No, unfortunately not, only Ohio medical marijuana cards can be accepted by Ohio dispensaries at this time.

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